Animal Assembly Centre is open to the public upon prior appointment

The newly established Animal Assembly Centre, located in the parish of Campanhã, opens doors to the public for the first time, this week. 

However, due to the current public health crisis, there are preventive measures to be taken to animal visits at the centre, namely prior appointments and the mandatory use of a face mask. Also, social distancing rules must be observed.

The new Official Animal Assembly Centre is set and running in Campanhã, next door to the Municipal Greenhouse. These modern facilities enable municipal services to guarantee the best conditions to house animals, especially in a context of social isolation and also minimizes contagion risks of municipal workers, which is the reason that the allocation to these new facilities were not interrupted.

This represents double capacity regarding animal housing, from 94 boxes to 220, with a physical and functional separation between the adoption service and the official assembly service, which will enable to improve the services provided and boost the responsible adoption of the animals at the centre.

It is worth mentioning that the Municipality of Porto concluded the "Control Plan and Well Being of animal population - cats and dogs - in 2015" that embodies a medium and long term strategy to ensure the health monitoring of these animals populations and to reduce the euthanasia rate of viable animals in the centre, via a responsible adoption.

This plan was debated with the following stakeholders: Association of veterinary doctors, General Directorate of Food and Zoophile associations.

All measures have been implemented and have anticipated a legal diploma towards the compulsory requirement to put in place a new animal assembly centre that replaces the 80 year old existing facility.

The conclusion of such facility and the setting up of this animal assembly shelter - CROA - Centro de Recolha Oficial de Animais, at the parish of Campanhã, at Travessa de Águas Férreas de Campanhã (side by side with the Municipal Nursery) represents the compliance with the electoral commitment of the independent majority that rules Porto City Hall as of October 2013.

Contacts for prior appointment

CROA's phone service is available 24 seven, via phone number 228 349 490.

Face-to-face service must be previously scheduled via the phone number 228 349 490, from Monday to Friday, between 9am and 12 o'clock or 2pm and 4pm.

Regarding animal adoption, visits will only be allowed upon prior scheduling, from 1.30pm and 3.30pm, on business days.